Privacy Policy & SMS Terms & Conditions

The Exchange Club of West St. Tammany is committed to protecting the privacy of our members, donors, event attendees, sponsors, volunteers, and community supporters. This Privacy Policy and SMS Terms & Conditions explains how we collect, use, and protect information provided to us through our website, fundraising events, donation forms, event registrations, volunteer activities, communications, and text messaging programs.

Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Event registration details
  • Donation or sponsorship information
  • Volunteer interest or membership inquiry information
  • Communication preferences
  • Other information you choose to provide when contacting us or participating in our events

We may also collect limited technical information when you visit our website, such as browser type, device information, pages visited, and general usage data. This information helps us understand how visitors use our website and improve our communications.

How We Use Information

We may use the information we collect to:

  • Communicate with members, donors, sponsors, volunteers, and event attendees
  • Process event registrations, donations, sponsorships, pledges, and related transactions
  • Provide information about Exchange Club programs, events, fundraisers, service projects, and community initiatives
  • Respond to inquiries
  • Send receipts, confirmations, reminders, and event updates
  • Improve our website, fundraising efforts, and community outreach
  • Comply with legal, tax, accounting, and regulatory obligations
  • Protect the security and integrity of our organization, website, events, and fundraising platforms

Donations, Payments, and Third-Party Service Providers

The Exchange Club of West St. Tammany may use third-party service providers, including fundraising, event management, payment processing, email, text messaging, website hosting, and analytics providers, to help us operate our organization and events.

When you make a donation, purchase a ticket, register for an event, sponsor an activity, participate in an auction, or otherwise submit information through a third-party platform, your information may also be subject to that provider’s privacy policy and terms. We encourage you to review the privacy policies of any third-party platforms you use.

We do not store full credit card numbers on our website. Payment information is processed by third-party payment processors and fundraising platforms.

How We Share Information

We do not sell, rent, or trade personal information.

We may share information only when reasonably necessary to:

  • Operate our organization, website, fundraising campaigns, and events
  • Process donations, registrations, payments, sponsorships, and receipts
  • Communicate with supporters
  • Work with trusted service providers who assist us
  • Comply with applicable laws, regulations, legal processes, or governmental requests
  • Protect the rights, safety, property, or security of the Exchange Club of West St. Tammany, our members, supporters, guests, volunteers, and the public

SMS Opt-In Data

We do not sell, rent, or share SMS opt-in information or consent data with third parties for their marketing or promotional purposes.

Information collected through SMS opt-in, including mobile phone numbers and consent records, will be used only to provide communications related to the Exchange Club of West St. Tammany, our events, fundraising campaigns, donations, volunteer opportunities, membership, and related organizational activities.

Email Communications

If you provide your email address, we may use it to send information about events, fundraisers, donations, membership, service projects, and other Exchange Club communications. You may opt out of non-essential email communications by following unsubscribe instructions in the email, when available, or by contacting us at sttammanyexchange@gmail.com.

Cookies and Website Analytics

Our website may use cookies or similar technologies to improve user experience, understand site traffic, and maintain website functionality. You may be able to disable cookies through your browser settings, but some parts of the website may not function properly if cookies are disabled.

Data Security

We take reasonable administrative, technical, and organizational measures to protect the information we collect. However, no website, online system, payment platform, email system, or transmission method can be guaranteed to be 100% secure. You provide information at your own risk.

Children’s Privacy

Our website and fundraising communications are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without appropriate consent. If we become aware that we have collected such information, we will take reasonable steps to delete it.

Your Choices

You may contact us at sttammanyexchange@gmail.com to request that we update, correct, or remove your personal information from our records, subject to legal, tax, accounting, event, donation, and recordkeeping obligations.

SMS Terms & Conditions

By providing your mobile phone number and opting in to receive text messages from the Exchange Club of West St. Tammany, you agree to receive SMS/text messages from us. These messages may include event updates, fundraiser information, donation opportunities, auction or bidding notifications, volunteer communications, membership updates, reminders, confirmations, and other messages related to our organization and activities.

Message Frequency

Message frequency may vary depending on your interaction with us, the events or campaigns you participate in, and the communication preferences you provide.

Message and Data Rates

Message and data rates may apply to any SMS/text messages sent to you from us and to us from you. Please contact your wireless carrier with questions about your text or data plan.

Opting Out

You may opt out of SMS/text messages at any time by replying STOP to any text message you receive from us. After you send STOP, you may receive a confirmation message that you have been unsubscribed. After that, you should no longer receive SMS/text messages from us unless you opt in again.

Help

For help with SMS/text messages, reply HELP to any message you receive from us or contact us at sttammanyexchange@gmail.com.

Wireless Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Consent Not Required for Purchase or Donation

Consent to receive SMS/text messages is not required as a condition of making a donation, purchasing a ticket, sponsoring an event, becoming a member, volunteering, or otherwise supporting the Exchange Club of West St. Tammany.

Changes to These Terms

We may update this Privacy Policy and SMS Terms & Conditions from time to time. Any updates will be posted on this page with a revised effective date. Continued use of our website, participation in our events, or receipt of communications after updates are posted means you accept the updated terms.

Contact Us

If you have questions about this Privacy Policy, SMS Terms & Conditions, or our communications, please contact:

Exchange Club of West St. Tammany
P.O. Box 881
Mandeville, LA 70470
Email: sttammanyexchange@gmail.com